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Technical snag hits telephone service Monday, November 5, 2001

News Source : Times News Network
AHMEDABAD: Telephone users under the Naranpura exchange had a tough time after their phones went dead following a technical snag on Friday evening. The problem persisted throughout Saturday as the department took time to set things right.

A senior exchange official said the service collapsed after the data-processors were "bugged". He said the software programmes, which automatically routes telephone calls, were corrupted leading to the malfunctioning of the system. "Even the back-up system failed. The service is expected to be fully-restored by Sunday," he said.

The exchange has a working load of nearly 60,000 telephone connections and covers Naranpura, scattered pockets of Sabarmati, Ellisbridge, Gurukul, Ashram Road and Vastrapur.

News Source : The Times of India [India's best Newspaper]

 

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